Purchase process

 
 
FAQ
 
 
Payment method?
At the checkout stage-after entering the contact information and shipping information, you can choose the following four payment methods:
  • Credit card payment (VISA/MASTER/AMEX/Apple pay/Google pay)
  • HK Faster Payment System (FPS)
  • PayMe
  • Bank ATM transfer (Hang Seng/HSBC)
 
How long does it take to ship?
  • All products are dispatched by courier, and the order will be delivered within 2-7 working days after the order is confirmed. If there are any delays or any other questions, please feel free to contact us.
 
Shipping fee?
  • Hong Kong / Macau-direct delivery / SF Express (free shipping)
  • Taiwan-~ NT$91
  • Singapore shipping fee-~ SGD 21
  • Malaysia Shipping Fee-~ MYR$63
  • Rest of the world (Include US/ UK/ EU)-USD$30

Can I place an order directly on Facebook/ Whatsapp?

  • Yes! Please use Facebook Messenger/ Whatsapp to contact us and let us know what items we want to buy.
 

How can I check the status of my order?

  • Please click on 'Waybill Tracking' and enter your order number. You can also check the latest order information via email/SMS.

 

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