Purchase process
FAQ
Payment method?
At the checkout stage-after entering the contact information and shipping information, you can choose the following four payment methods:
- Credit card payment (VISA/MASTER/AMEX/Apple pay/Google pay)
- HK Faster Payment System (FPS)
- PayMe
- Bank ATM transfer (Hang Seng/HSBC)
How long does it take to ship?
- All products are dispatched by courier, and the order will be delivered within 2-7 working days after the order is confirmed. If there are any delays or any other questions, please feel free to contact us.
Shipping fee?
- Hong Kong / Macau-direct delivery / SF Express (free shipping)
- Taiwan-~ NT$91
- Singapore shipping fee-~ SGD 21
- Malaysia Shipping Fee-~ MYR$63
- Rest of the world (Include US/ UK/ EU)-USD$30
Can I place an order directly on Facebook/ Whatsapp?
- Yes! Please use Facebook Messenger/ Whatsapp to contact us and let us know what items we want to buy.
How can I check the status of my order?
- Please click on 'Waybill Tracking' and enter your order number. You can also check the latest order information via email/SMS.